/ / / The Lil Luxe Cosy

The Lil Luxe Cosy

$69.00

Have you ever had the feeling where you just wanted a little more comfort in the office, in the car or at home? or wished your furry friend had something a little warmer in the winter months?

Item will be shipped in 1 business day
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Description

The Bum Cosy is here! Made with the finest New Zealand sheepskin wool right here in our big little capital, Wellington.

The Bum Cosy is perfect for:

  • Office/Gaming and Dining room chairs
  • Couches and Lazy-boys
  • Pet Beds or as a Pet Bed
  • Strollers, Bassinets and Cots
  • Beds as a Pillow or Comforter
  • Car and Motorbike Seats
  • + many more uses!

The Lil Luxe Cosy comes in a super soft natural brown colour (each piece is unique!) and has a non-slip leather backing. It can also be trimmed to fit whatever you need to cosy up!

The Lil Luxe Cosy is the teen of our range at 40-45cm L x 40-45cm W and is perfect for chairs and pet’s beds! 

This is a completely pure natural product so size and colouring can vary slightly, sizing is taken at the widest points and is not a complete square. Some products do have a small repair due to it being a natural product, it is not visible on the fur side.

Additional information

Colour

Jet Black, Natural white

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Shipping Policy

Where do you deliver too?
Currently The NZFUR+SKIN offers a reliable delivery service to all metro and regional locations within New Zealand and Australia.

How will my order be delivered?
NZFUR+SKIN use courier services to ship your order and therefore you must supply a street address as PO boxes are unable to be delivered to. As with most delivery services, the couriers that will deliver your order do not have a standard or set time of the day that goods are delivered. Your order will be delivered on Weekdays only from Monday to Friday and generally only during business hours 8am-5pm. During your checkout process there will be a special delivery instructions comment box if you have any special requests. Please note not all requests will be able to be made however we will attempt to ensure we provide the best service we can to ensure you get your purchase in good order. If you are not home when the courier attempts to deliver your order they will typically leave a note or calling card. This calling card usually contains the details needed to contact the courier to arrange a suitable re-delivery date. The courier will attempt to deliver your order two times however if for any reason you do not contact them and/ or they are unable to contact you, the delivery may be returned to us. If returned, we will contact you and either arrange another delivery (at an additional cost to you), or we will arrange a refund of the order value less any incurred delivery costs.

I want to pick up my online order?
We recently introduced click and collect which allows customers to place order's online and pick them up in store. Click and Collect is restricted to Wellington at the moment but we are expanding soon so you will be able to collect your order in more locations. Please allow up to 24 hours, you will receive an email when your order is ready to collect.

Do you deliver internationally?
Yes, we now ship to Australia, however our team are currently working on other locations. Please visit our blog for any updates as they will be posted there.

Do you charge for delivery?
Shipping is free in New Zealand as long as the order value is $50 or more (if its less it is just $5 for urban or $9 for rural). For Australia, we have competitive prices!

How long does delivery take?
We are very lucky in New Zealand that our country is very small so most deliveries via courier take between 1 and 2 working days to arrive. We do have made to order products which are usually the Possum Pam range, these take between 5-7 days to arrive. Australia however is different due to the size. Shipping can range between 2-14 working days, this depends on your location.

What if my order does not arrive within the above timeframes?
This does not happen very often but if you have not received your order please Contact Us.

Do you delivery on public holidays and weekends?
No our couriers do not deliver on public holidays and weekends, this includes national and local holidays.

Refund Policy

We make every effort to ensure that we carry a good range of products sourced from within New Zealand to meet your every need. This policy has been established to give you the comfort of knowing that, subject to the conditions set out below, if any product you purchase online from NZFUR+SKIN is found to be defective, or it does not meet your needs, NZFUR+SKIN will happily repair or replace the product, or offer you a credit.

This Policy includes the rights you have under the New Zealand Consumer Law (see below) and provides you with benefits in addition to those rights, we value your satisfaction.

What is the NZFUR+SKIN refund policy?
If you change your mind about a product you have purchased from us, you can return that product to us within 30 days of purchase and we will provide you with a store credit for the value of your order (less shipping costs), provided the product and packaging is in its original condition and is re-saleable. 

Once an order is placed it cannot be cancelled, we are happy to change items if they have not been officially shipped but an order cannot be cancelled as orders are processed quickly.

See below for more information regarding online returns delivery charges.

What if I have had the items for more than 30 days?
Items returned after 30 days can only be exchanged for a product of the same value or you can pay the difference on a product that is more expensive. If you choose an item lesser in value we will provide you with store credit.

How do I return a product I purchased online?
Please email hello@nzfurandskin.co.nz with: Your name, contact details, invoice number and details of why you want to return the product. We will then review your return and contact you with further details on how to return your purchase.

What is NZFUR+SKIN’s delivery refund policy?
If the product is defective or damaged in transit, we will refund your original delivery charge as well as the original purchase price or replace the item and cover the additional costs of delivering the product to you. We will not however refund delivery charges if the item is returned due to the wrong size being purchased or because you change your mind.

I am not 100% happy with the colour of the product?
The products we sell are completely natural so colours and patterns may vary, your computer or mobile device screen may also show colours in different ways so if you are wanting to ensure it is the right colour we recommend viewing them on more than one device. We are able to swap products and/or provide store credit but please note we do not cover the shipping costs to or from us in this instance. 

What are my rights under the New Zealand Consumer law?
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where a failure does not amount to a major failure, NZFUR+SKIN is entitled to choose between providing you with a repair, replacement or other suitable remedy. Any cost incurred by you in returning the product to NZFUR+SKIN will be borne by you.

Your rights to a remedy under the New Zealand Consumer Law are not limited by a defined time. However, the New Zealand Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. NZFUR+SKIN adopts the same approach. As you can appreciate, the type of remedy we can offer you may also vary depending on how long it takes you to return the product to us. The time-frames set out in this policy are considered fair and reasonable given the types of products sold.

To obtain compensation for any other foreseeable loss, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a failure by NZFUR+SKIN to comply with a consumer guarantee under the New Zealand Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the loss or damage.

Cancellation / Return / Exchange Policy

We make every effort to ensure that we carry a good range of products sourced from within New Zealand to meet your every need. This policy has been established to give you the comfort of knowing that, subject to the conditions set out below, if any product you purchase online from NZFUR+SKIN is found to be defective, or it does not meet your needs, NZFUR+SKIN will happily repair or replace the product, or offer you a credit.

This Policy includes the rights you have under the New Zealand Consumer Law (see below) and provides you with benefits in addition to those rights, we value your satisfaction.

What is the NZFUR+SKIN refund policy?
If you change your mind about a product you have purchased from us, you can return that product to us within 30 days of purchase and we will provide you with a store credit for the value of your order (less shipping costs), provided the product and packaging is in its original condition and is re-saleable. 

Once an order is placed it cannot be cancelled, we are happy to change items if they have not been officially shipped but an order cannot be cancelled as orders are processed quickly.

See below for more information regarding online returns delivery charges.

What if I have had the items for more than 30 days?
Items returned after 30 days can only be exchanged for a product of the same value or you can pay the difference on a product that is more expensive. If you choose an item lesser in value we will provide you with store credit.

How do I return a product I purchased online?
Please email hello@nzfurandskin.co.nz with: Your name, contact details, invoice number and details of why you want to return the product. We will then review your return and contact you with further details on how to return your purchase.

What is NZFUR+SKIN’s delivery refund policy?
If the product is defective or damaged in transit, we will refund your original delivery charge as well as the original purchase price or replace the item and cover the additional costs of delivering the product to you. We will not however refund delivery charges if the item is returned due to the wrong size being purchased or because you change your mind.

I am not 100% happy with the colour of the product?
The products we sell are completely natural so colours and patterns may vary, your computer or mobile device screen may also show colours in different ways so if you are wanting to ensure it is the right colour we recommend viewing them on more than one device. We are able to swap products and/or provide store credit but please note we do not cover the shipping costs to or from us in this instance. 

What are my rights under the New Zealand Consumer law?
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Where a failure does not amount to a major failure, NZFUR+SKIN is entitled to choose between providing you with a repair, replacement or other suitable remedy. Any cost incurred by you in returning the product to NZFUR+SKIN will be borne by you.

Your rights to a remedy under the New Zealand Consumer Law are not limited by a defined time. However, the New Zealand Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. NZFUR+SKIN adopts the same approach. As you can appreciate, the type of remedy we can offer you may also vary depending on how long it takes you to return the product to us. The time-frames set out in this policy are considered fair and reasonable given the types of products sold.

To obtain compensation for any other foreseeable loss, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a failure by NZFUR+SKIN to comply with a consumer guarantee under the New Zealand Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the loss or damage.

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