Phone Holders

Individually Hand Painted phone holders 

$29.00

Item will be shipped in 1 business day

Description

An accessory that works as a base for holding and standing mobile devices. It expands or compresses in three stages, it attaches to the back of almost any device and phone case.

Phone Holders
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Shipping Policy

When an order is placed, it will be shipped to an address designated by you as long as that shipping address is compliant with the shipping restrictions contained on the Site. All purchases from the Site are made pursuant to shipment conditions, by accepting these terms and conditions through your use of the Site. You are responsible for contacting Brucha Customer Service regarding any claims for damaged and/or lost shipments.

Once you have been notified via email that your order has been confirmed, in case you need to change the address where the delivery will be made, which can only be done if the new address has the same postal code as the address registered when making the purchase. It is important to note that in order to change the address you must contact our Customer Service telephone number, in case you do not follow the procedure indicated by the Customer Service, the change of address will not be authorized.

Since shipping is often affected by the processing time of the Customs and delivery standard in the destination country, the estimated delivery date indicated on the Web site is strictly for reference only and shall not be regarded as a commitment. Brucha does not guarantee orders to be delivered by a particular time, and shall not be liable for any direct/indirect loss caused by delivery issues. If there is a necessity to check the status of the article in the destination country with the local postal service, you will need to carry out the inquiry on your own and Brucha will not be responsible for any fees (such as communications) incurred.

Orders may or may not entitle free shipping. For the free shipping offer that Brucha provides, the type of delivery to be adopted will be “Standard Shipping” unless otherwise specified. Free shipping, if offered, will be applicable only to the first shipment of the order. If the first shipment is not received and a re-shipment is required, a re-shipment fee will be required in such cases. Reasons for shipment being unable to receive may include but are not limited to, wrong recipient information and/or address provided during checkout (which will appear in the order confirmation email), recipient unable to pick up the package from local postal service. Exemptions of re-shipment fee may be granted for situations such as article being lost by the postal service, or the product being found to be defective when received. All shipping fees paid are non-refundable.

Delivery Exceptions

According to the corresponding contract, the logistics provider has to comply with 3 (three) delivery attempts. It is your obligation to follow up with your tracking number issued by the logistics provider that is provided for this purpose, entering the site where you can track the shipping status of your order with your guide number.

For each failed attempt, the logistics provider must leave a delivery notice at the customer’s address. After the third attempt of unsuccessful delivery, the package will remain in the custody of the logistics provider in the status of “Envelopes with Problem” until you or the customer service of Brucha issue some instructions to move the respective package to a store or branch of the logistic provider in the modality of picking up in Store of the Service of the Logistic Provider. The package will remain in the status of “Envelopes with Problem” for a period of up to 48 (forty-eight) hours from your arrival. Once the period of 48 (forty eight) hours has elapsed, the package will return to the Brucha warehouse, so you must contact the Customer Service telephone number.

For the cases in which the consumer could not be located at the address provided to the logistics provider, that the data provided for delivery by you are not correct, that access to the logistics providers is not allowed, or others attributable to you, The package will be considered as “Envelope with Problem” and send to (Logistic Supplier Service Store), the package will remain there for 48 (forty-eight) hours until you go to collect your product, after the aforementioned period the package will return to the Brucha store, so you must call the Customer Service phone number.

Refund Policy

Money Refund

The refund of money for technical or quality failure will be made depending on the payment method used in the purchase: (i) for purchases by credit/debit card the money refund will be paid to the plastic used during the purchase; (ii)

The repayment terms of money will be 10 (ten) business days from the confirmation of receipt of the return of the product and acceptance by Brucha.
In case of reimbursement, Brucha will issue a payment order in favor of you (“Reimbursed Payment”), which frees Brucha of any obligation regarding the respective money transfer once the corresponding order is released; the previous thing in the understanding that the bank that you use or receiving entity may take several days to process the payment order, and any concern, claim or delay must be escalated directly with your issuing bank.


Cancellation / Return / Exchange Policy

Returns of Orders for Quality, Damaged, or Defective Product.

In case of receiving damaged or defective products of the origin or, in case the damage or defect of the product (as long as it is not attributable to you) is manifested during the 10 (ten) days after the date of receipt of the order, You may (i) cancel your order through a product return for quality and (ii) obtain a full refund of the price that has been paid, provided that the following conditions and requirements are met: (i) the product remains new and without use, and would not have been altered by you; (ii) that the product is presented in its original packaging, whether a box, wrapper, or any other within which it has been delivered, as well as the original labels, must be attached in their original form, without releasing them, (iii) is within the term of 10 (ten) calendar days from the date you received the product, and, (iv) you provide proof that the product was purchased on the Brucha Websites.

In case your claim for damaged or defective products is appropriate, you will receive your full refund.
Brucha may refuse to satisfy the claim if it is untimely when the product has been used in conditions other than those recommended or appropriate to its nature or destination or if it has suffered an essential, irreparable and serious deterioration for reasons attributable to the customer.
To proceed with the return of the products by quality, damaged or defective product, you must send an email to bruchamx@gmail.com.
Likewise, Brucha will send you an email to notify you of the origin of your return. Once you receive this email, if your payment was made through your credit or debit card, your refund will be made within a period of 10 (ten) business days.
Instructions for Product Return with Logistic Provider. In order for the return of the products you make to be approved by the logistics provider, you will need to comply with the following conditions and requirements: (i) call the Brucha Customer Service telephone number, (ii) receive, print, and attach the format of authorization for return of product guide of return by Brucha, (iii) adopt the precautionary measures necessary to pack the package, to know the measures and packaging requirements, You can consult the website of the logistics provider and that appear on the page of the company for which the shipment will be made (iv) deliver the return package to the logistics provider assigned for that purpose, and (v) provide the delivery documentation that the courier company has sent.

To contact Brucha Customer Service use the following means;

Via telephone: +64226972796

Email: bruchanz@gmail.com

To return the product you can schedule the delivery of the package in a service center of the logistics provider (DROP OFF).

See service centers for product return with a logistics provider. 

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