Jute cord macrame glass bowl holder
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All NZ orders are sent tracked via NZ Post. Please allow 4 - 5 working days for deliveries
Knot your average Jo is happy to replace faulty products or products that are damaged in transit.
Please contact us to arrange a replacement or refund. Contact must be made within 30 days of the item being shipped by us.
Please note that we may require the item to be sent back to us, so please do not discard it. In this instance we will cover the cost of return shipping via NZ Post. If the item you ordered is no longer available, you may choose an item with the same price or we can refund your money. Original shipping charges are non-refundable.
We do not give refunds for cases where you change your mind. We also don't refund items broken due to misuse or which have obvious water damage.
Cancellation / Return / Exchange Policy
Please make sure your order is correct as we do not offer returns for change of mind after your order has been shipped.
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