Orders may not be cancelled or exchanged once shipped. Returns are only possible for damaged goods or if Tracey Perrin Artistic Photography has provided the wrong item. Check carefully that you have chosen the correct size and format! The buyer must notify Tracey Perrin Artistic Photography within 3 days of receiving a package if there has been damage accrued during transit or if the wrong item has been supplied. Replacement prints will be made free of charge, but the original print and certificate of authenticity (if included) must be returned or photographic evidence of the print and certificate being fully destroyed must be supplied. This is to ensure the limited editions remain correctly numbered.