/ / / / / Hibiscus Cream Cleanser

Hibiscus Cream Cleanser


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Store:  Natures Pond
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SKU: NPHFC Categories: ,

Description

This cleanser is great for removing make up and everyday cleansing.  It includes skin healing plants and Vitamin E to feed the skin and oats to give you a gentle exfoliant.  Leaving your skin feeling clean and healthy. Suitable for everyday use.

Gently massage into face and neck and wipe off with a damp cloth.  For optimal results apply Wild Lily moisturiser to your clean dry face.

Size: 60g

Vegan

Ingredients: Purified Water, Almond Oil infused, Glycerine, Glyceryl Stearate, Olive Fruit Oil, Macadamia Seed Oil, Cetearyl Wheat Straw Glycosides, Cetearyl Alcohol, Sodium Stearoyl Glutamate, Phenoxyethanol, Ethylhexylglycerin, Sunflower Seed Oil, Rosemary Leaf Extract, Oats, EO Lavender, Frankincense

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Shipping Policy

Orders that are received on a business day are shipped within two business days.  Orders received on weekends or public holidays are shipped on the next business day.

Shipping costs are as stated at the time of ordering. 

We do not ship to PO Box numbers.

We do not take responsibility for parcels that are left in an unsecured location.

If a tracking option has been purchased, a tracking number will be provided once the order has been shipped.

If a non tracking option has been purchased we cannot accept responsibility for items lost in the post.



Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Cancellation / Return / Exchange Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to [email protected] and we will provide you with a return address.

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