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Felt Swan Head – Pink & Grey

$139.95

Item will be shipped in 3-5 business days
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Description

 With feathers in blush pink, white, dove grey and graphite grey, this beautiful creature is a wonderful piece of baby girl decor.

Our swan heads are handmade using 100% wool felt using traditional techniques and a great deal of care and attention to bring them to life.

We hope your little ones loves this as much as we do!

  • Measures approx 40cm high
  • Wall mount easily with a single hook or screw
  • Spot clean with a clean, damp cloth 

All natural – Eco friendly – Hand made – Ethically sourced

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Shipping Policy

COVID-19 SHIPPING IMPACT

We are able to send our creations from New Zealand within our normal time frames however many countries are experiencing delivery delays internally so it may take a little longer than normal to receive your item than those shown below.

We've found that shipping to NZ is taking 1 - 3 business days (+3-5 for rural), Australia is taking 5 to 21 business days and to the US 5 to 28 business days.  Of course things are changing frequently so if you have any questions please contact us.

We will send tracking information so you can follow the progress and if you have any questions or concerns please don't hesitate to contact us!

 SIMPLE SHIPPING RATES



FREE SHIPPING New Zealand, Australia and US wide for Orders Over $150
flat rate of $7.50 to anywhere in New Zealand and $10 max to anywhere in Australia or the US. (Prices are in purchasers currency)

FAST DELIVERY TIMES

All orders are dispatched from our New Zealand warehouse 1-2 business days after your payment is received.

Delivery NZ:  Shipping typically takes 1-3 business days via courier NZ wide with the exception of rural delivery which may require longer

Delivery AUS: Shipping usually within 2-5 business days

Delivery US: Shipping usually within 3 - 10 business days

We are happy to ship to any country, simply contact us and we’ll advise shipping rates.

DAMAGED

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us we will be more than happy to resolve any issues.

ORDER CANCELLATIONS

You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us.

Refund Policy

Returns

We want to make sure you're 100% satisfied with your purchase and so we happily offer a 30 day return period in which you can return the product for any reason.

If the item and it's packaging are in original condition then we'll give a full refund no questions asked!

If an item is returned and it is not in its original condition, is damaged or missing parts for reasons not due to our error or is returned after the 30 days then we may issue a partial refund.

Gift cards are exempt from being returned.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@tiktakdesignco.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@tiktakdesignco.com and send your item to: Tik Tak Kids Limited, PO Box 21199, Rototuna, Hamilton 3210, New Zealand.

Shipping
To return your product, you should mail your product to: Tik Tak Kids Limited, PO Box 21199, Rototuna, Hamilton, 3210 New Zealand

You are responsible for shipping costs to return an item unless the product is defective.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation / Return / Exchange Policy

Returns

We want to make sure you're 100% satisfied with your purchase and so we happily offer a 30 day return period in which you can return the product for any reason.

If the item and it's packaging are in original condition then we'll give a full refund no questions asked!

If an item is returned and it is not in its original condition, is damaged or missing parts for reasons not due to our error or is returned after the 30 days then we may issue a partial refund.

Gift cards are exempt from being returned.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@tiktakdesignco.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@tiktakdesignco.com and send your item to: Tik Tak Kids Limited, PO Box 21199, Rototuna, Hamilton 3210, New Zealand.

Shipping
To return your product, you should mail your product to: Tik Tak Kids Limited, PO Box 21199, Rototuna, Hamilton, 3210 New Zealand

You are responsible for shipping costs to return an item unless the product is defective.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

General Enquiries

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