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Felt Banner: Donut Worry

Donut Worry felt banner. 

Item will be shipped in 1-2 business days
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Description

Handmade using acrylic felt. Measures 31cm wide by 34cm high (excluding yarn hanger)

Ready to hang on your wall or gift to a friend!

Ask about different colour combos or a custom quote designed just for you.

Additional information

Weight .250 kg
Dimensions 40 × 35 × 5 cm

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Shipping Policy


All orders that are placed Weekdays (Monday-Friday) will be dispatched within 1-3 working days. Any orders placed on Weekends (Saturday and Sunday) will be dispatched on the following Monday or Tuesday.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. earthquakes, strikes, flood and the like).

SHIPPING

New Zealand Shipping

Free shipping on purchases over $99.00

We charge a flat rate of $10 for orders less than $99.00 New Zealand wide.

Delivery generally takes 2-5 working days.

Please note we cannot deliver to Post Office Box addresses.

Overseas Shipping

International deliveries are sent via New Zealand Post and any taxes and duties, custom or delivery delays incurred are the responsibility of the purchaser. Please contact your local customs authority for more information before you place an order with us.

Please note we cannot deliver to Post Office Box addresses.

PRICING

All pricing is in New Zealand Dollars (NZD) and are inclusive of GST. Prices are correct at the time of publication, however we reserve the right to alter pricing at any time.

Credit cards transactions are made via Stripe.

All custom and duty charges are the responsibility of the purchaser

SECURITY

Stripe is a fast, secure way to make payments. Choose with your credit card or debit card.

© Cupcake Cutie Craft 2020




Refund Policy

Your item not quite right?

Products must be returned in their original condition.

All items will be inspected on return to Cupcake Cutie Craft . Cupcake Cutie Craft reserves the right to reject a return. If any item is deemed unsuitable or not in a new condition this will be returned to the purchaser without an exchange or credit.

Please also note we do not exchange or give credit for items that are discounted i.e. sale.

Please also note we do not exchange or give credit for digital items i.e downloadable patterns or online courses. Please ask questions before purchasing any digital items if you need any clarification.

Return shipping for exchanges back and forth is at a buyer’s expense. Cupcake Cutie Craft does not offer free shipping on returns. Cupcake Cutie Craft is not liable for any return postage fees and original shipping charges will not be refunded.

Returns will be processed within 5 working days of receiving your item(s). Once we have your return, you will then be emailed to confirm this.

RETURNS PROCESS

Reminder: 5 day return process:

Please send an email to cupcakecutieone@gmail.com with details about your return along with your invoice number.

We will email you back with a returns authority number and physical address to return it to.

Courier or post your return to us using a traceable method. Keep note of this tracking number for your reference. Cupcake Cutie Craft is not liable or accepts responsibility for any return courier/ postage fees or packages lost in transit.

You will receive an email once your return has been received and processed.

Please allow 5 business days from the time we receive your return for it to be processed.

Cupcake Cutie Craft will not accept returns after the 5 day return policy. Any items will be forwarded back to the purchaser.

INTERNATIONAL RETURNS

Please contact Cupcake Cutie Craft via email (cupcakecutieone@gmail.com) before sending any items back. We will contact you and give you further information and instructions before you send it back to us. Please note Cupcake Cutie Craft will not be liable for any customs surcharges, any other fees, damage or loss of items in transit when returning items.

Cancellation / Return / Exchange Policy

FAULTS

Items that are deemed faulty upon delivery need to be reported to Cupcake Cutie Craft in the first instance via email within 5 days. Cupcake Cutie Craft will email you with further instructions on what to do next. Once faulty items have been returned to Cupcake Cutie Craft and the item accepted as a genuine fault, we will meet our requirements under the NZ Consumer Guarantees Act to source a replacement (depending on stock availability) or issue a credit note or a refund.

Items that are damaged as a result of normal wear and tear are not considered to be faulty.

Please note that the goods are your responsibility until they are returned to Cupcake Cutie Craft. We are not responsible for items lost in transit

Any faulty goods you return after 5 days (from date of receipt – NZ CUSTOMERS) & 2 weeks (from date of receipt – INTERNATIONAL CUSTOMERS) cannot be accepted.

CANCELLATIONS

Once an order has been placed it cannot be cancelled.

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