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We offer a range of domestic shipping options and our products can be shipped across NZ at extra costs. All of our orders will be shipped with NZ Post and include tracking. Under normal shipping conditions Auckland orders can be expected in 2 days, North island orders in 4 business days, and South Island in 6 business days. This may vary.
While our products are shelf stable for 10 days, we recommend you refrigerate them as soon as they are delivered and keep them refrigerated to maintain optimal taste and quality as they are free of any preservatives.
Our range of shipping options has been designed with our customers in mind. Our aim is to provide affordable shipping options for orders of all sizes. To reduce shipping cost, we recommend ordering two or three bottles.
Courier tickets for orders up to 5kg are:
Auckland - $6
North Island and Auckland rural - $10
South Island - $12
Rural postcodes within NZ - $16
We aim to ship orders as soon as possible. However, due to the perishable nature of some of our products we may not ship some orders on a Friday (Weekend will increase transit time) and instead wait until the following Monday. This may cause a slight delay but will ensure that our perishable goods don't perish in transit.
If your product shows up broken we are happy to send more to replace the broken goods.
You can always contact us for any return questions at email@example.com
Our pastes are perishable and hence non returnable. Please get in touch if you have questions or concerns about your specific item.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Cancellation / Return / Exchange Policy
Your ready to cook products are made to order. This means that if you cancel the order we have no one to sell them to. We therefore cannot accept any cancellations or returns if you change your mind. You can always contact us for any questions at firstname.lastname@example.org
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