Custom, Embroidered Sonogram Picture
You send us your Sonogram picture file, have it digitised and then we machine embroider it onto fabric before adding whichever name to it you wish and framing it.
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*Please read to bottom of description for order details*
Sonogram pictures are often lost or not displayed for long, Made By Kim knows that some may want to treasure these first moments adding to your family by creating a long-lasting, detailed, special and entirely customisable piece of artwork for you to display.
When you place your order we will send you an email with a google form attached for you to fill out with your exact order specifications.
3 frames to choose from: White, Black,Wood grain. Up to 30 letters for a name can be added (more letters needs to be discussed as this makes the font smaller). Choose your font, bold or script, Made by Kim has a couple of these options for you to choose from too. $85.00 not including postage.
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Shipping will be calculated based on location with standard tracked post. Standard and rural shipping rules apply.
Refunds are only offered on non-customised products. Refunds on non-customised products are eligible for 30 days after delivery, after 30 days we no longer offer refunds.
The returning item must be in the same condition it was shipped in (i.e clean, unused and not damaged) otherwise a refund will not be issued.
Proof of purchase is required for refunds.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds will be processed back through original payment method.
No refunds on customised products as they are approved by you before being stitched and cannot be on sold. In the rare case that a discrepancy in what you ordered (must have specifics of order in writing) has occurred due to a mistake on Made By Kim's end, we will work with you on a solution, either refund or amending the issue. Please note that this is highly unlikely as we will be triple checking all products before they are shipped.
Cancellation / Return / Exchange Policy
No cancellations after an order has been placed. Made By Kim will get to making your order as soon as possible after it is placed so due to this we cannot offer cancellations.
Returns are only offered on non-customised products. See our refund policy for Refund information for non-customised products.
Exchanges will only be made if a product is defective or damaged from something on Made By Kim's end. Please send us an email at email@example.com and we will help resolve the problem, please note; all final decisions on exchanges are at the discretion of us here at Made By Kim.
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