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Craft Supplies, Tools & Hobbies
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Shipping Policy
Delivery charges vary depending upon the products you order but rest assured we work hard to keep costs reasonable. Estimated delivery times are clearly shown on the product pages and usually dispatched within 2 to 4 days but could take longer if the product has to be made.
Refund Policy
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Copper products
Face masks
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cancellation / Return / Exchange Policy
Under the Consumer Guarantees Act in the event that goods sold are deficient or are faulty, the seller has the right to repair, replace or refund the product. Follow the procedure below to return the product for inspection.
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