Cloud Crewneck Jumper
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Orders will be shipped via GoSweetSpot.
Orders within New Zealand should take 2-3 business days to arrive to you after processing and dispatching. Please allow between 3-5 days for rural orders to arrive. Orders to Australia should take 3-10 business days to arrive once shipped.
NZ orders will be $8.00 flat rate.
NZ Rural will be $11.00 flat rate.
AUS orders will be $15.00 flat rate.
Please ensure you are choosing the correct shipping method for your address or your parcel may be delayed.
All tracking confirmations will be sent via email as soon as the package is dispatched.
Aria Collection accepts returns or exchanges of items which are purchased from ariacollection.co.nz within 14 days of the orders shipment date. After the 14-day period, items are no longer eligible for return or exchange. Please notify us at email@example.com by providing your name and order number.
Please note we are not able to process returns, refunds, exchanges and/ or store credits on any item(s) until they are physically received by us. Please allow up to 7 days for this process.
Please check if your item(s) is eligible by reading the following:
Items can be returned if:
- They are in their original condition.
- Tags remain on the clothing and in their original packaging.
- They have not been worn or washed.
- They are full priced items.
Please note that items must be approved for return before they are returned to us. If a return fits the criteria above, you will be offered a refund (less shipping), store credit, or exchange (to the value of the item(s) returned). Please note sales items are non-refundable and non-exchangeable.
If, for any reason, you no longer want a full priced item(s) purchased from ariacollection.co.nz, please contact Aria Collection and return it to us within 14 days of the purchase date for an exchange or store credit to the value of the item(s) paid for. Sales items are non-exchangeable and non-refundable.
Store credits are valid for 6 months from the date of issue.
Faulty items DO NOT include:
- General wear and tear
- Damage caused by incorrect washing
- Damage caused by negligence and misuse
If an item is faulty, please email firstname.lastname@example.org along with your name, order number and photo evidence of the fault. If the item(s) is deemed by Aria Collection to be faulty, we will issue either a full refund (less shipping), exchange, or store credit.
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