Anoint Lotion Bar Storage Tin
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Thank you for visiting and shopping at Anoint Skincare. We are based in Kerikeri, Northland, New Zealand. Please carefully read the following information that constitutes as our Shipping Policy. If you have any questions regarding this policy, please feel free to contact us at email@example.com
SHIPMENT CONFIRMATION & ORDER TRACKING
Once your order has been dispatched, we cannot change the shipping address, but it may be possible for the courier company to redirect your order. In this situation we will give you all the details you need to contact the courier company directly to discuss your options.
ADDING TO AN EXISTING ORDER
If you would like to add to an existing order, please contact us immediately by email or phone with your order number so we can check if this is possible. Please note we are not able to your order if it has already been dispatched. Additional products ordered will need to be paid via Direct Banking to (avoid additional shipping charges) and will be added to your order once payment has cleared.
DELIVERY TIME FRAMES
Please note, weekends, public holidays, adverse weather events and infrastructural complications may cause additional delays to the delivery timeframes given below for both Domestic and International Shipping.
If for any reason we anticipate there will be a significant delay in your order arriving, we will contact you to let you know.
DOMESTIC SHIPPING & RATES
Orders sent within New Zealand are shipped via Courier Post and and require a signature as proof of delivery. Within New Zealand we offer flat rate shipping.
Deliveries to rural delivery addresses will usually take one to two days longer than the delivery timeframes given above, as rural deliveries are often handled by a third party.
Please note, due to the nature of the rural delivery network, consignments to rural locations may be left without signature or proof of delivery. As such, we cannot accept responsibility for lost or stolen items that have been delivered to rural addresses. We will however do our best to find a mutually acceptable solution if your order goes missing.
$ 5.50 (NZD)
$ 8.50 (NZD)
PER ADDITIONAL 0.5KG
$ 0.00 (NZD)
$ 0.00 (NZD)
1 – 2 Working Days
1- 3 Working Days
Please carefully read the following information that constitutes our Refund Policy. If you have any questions regarding this policy, please feel free to contact us at firstname.lastname@example.org
All our products are carefully packaged and sent to the shipping address supplied. Please check all parcels you receive from Anoint Skincare carefully before signing for them.
By signing for consigned goods when delivered, you are formally accepting that you received the goods in a satisfactory condition. If your order is damaged when you receive it, please save all packaging materials and damaged goods as a claim will need to be filed with the Carrier.
Anoint Skincare is not liable for any products damaged or lost during shipping and a claim needs to be laid directly with the Carrier. We will however do our best to find a mutually acceptable solution if your order does get damaged in transit.
Cancellation / Return / Exchange Policy
Thank you for visiting and shopping at Anoint Skincare. Please carefully read the following information that constitutes our Cancellation/Return & Exchange Policy. If you have any questions regarding this policy, please feel free to contact us at email@example.com
We describe our products as accurately as we can. If any products purchased are demonstrably not to description, or are faulty in any way, we will accept the return of your goods and a offer you a full refund without delay.
CHANGE OF MIND
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