Welcome to Chooice!
Chooice (with two Os for more owesome) is the Kiwi-as way to shop. And we’re proudly 100% Kiwi owned and operated!
Back in the day, Chooice was a Facebook group called New Zealand Made Products, but now we’ve got a flash-as website too that makes it even easier to support Kiwi.
Want to support Kiwi businesses?
You’re in the right place!
- Use the Search Bar to find awesome Kiwi products
- Click on Stores to look through our categories
- Or have a scroll on our Home Page for some inspiration
Keen to unlock the perks of selling on Chooice?
It’s easy-as to get set-up and start selling.
- Click Account in the top menu to register
- Grab a $5 monthly membership (check out the perks below!)
- Then follow the easy steps to set up your store
How do I search by categories?
Just click on Stores in the top banner to check out our categories.
Who do I contact if I haven’t received my order?
You’ll want to get in touch with the seller you made the order with, as they’ll be organising your shipping for you. You can find their details in your invoice which will automatically be sent to you once you’ve paid.
Do you offer Buy Now, Pay Later?
Not yet, but it’s in the works! At the mo’, our payment system sends payment straight to the seller. That means, because it doesn’t come through us, we can’t offer Buy Now, Pay Later just yet. But we hear you, and we’re looking for a work-around!
A product I like isn’t in stock. How can I pre-order?
Some sellers make products to order, and some hold stock instead. So if you find something you love and it’s not showing as available for purchase, get in touch with the vendor directly (using the contact info in their Chooice shop homepage banner). They’ll be chuffed to hear from you!
I want a refund
The first thing you’ll wanna do is contact the seller. But if you don’t get a response within a reasonable amount of time, get in touch with us at firstname.lastname@example.org. We can then reach out to the vendor ourselves, but we’ll need to give them 48 hours to get back to us. If they don’t respond within that time, we can chat about your options for a refund or credit.
We have to follow this process because the contract of sale is between you and the seller, so we can’t refund you without getting them involved.
Do you charge any fees?
We have a $5 monthly Membership fee and 5% success fee for sellers. Our third party payment gateway Stripe charges $0.55 + 3.15% for every successful card transaction.
Tell me about Chooice Membership
Sure thing! It costs just $5 a month to get a Chooice store, post as often as you like to our 549,000+ Facebook fans, and score a whole bunch of other perks. That’s less than $1.50 per week! You can sign up right here.
If you’ve got a Chooice store already, you have until Friday the 4th of June to become a member. If you haven’t signed up by then, we’ll take your store offline and remove your data from our system. We won’t charge you a cent.
What are the perks of being a Chooice Member?
We thought you’d never ask!
- Make Mum proud
We’re always looking to promote businesses with awesome stories in the media (even on telly!)
Get your products unboxed by legends like Monty Betham & Sarah Colcord, for free!
- Be the headline act
Opportunities to be the ‘featured’ business on Chooice.co.nz and our Facebook page
- One-on-one support
Get dedicated help from your Kiwi support whānau
- Get Youtube famous
Talk to us about us recording a YouTube video all about your business story!
Opportunities to host your own giveaways on our Facebook group
- Post on our Facebook whenever!
As long as your post meets our guidelines, you can post as often as you like
Can I post on your Facebook page?
Sure thing! As long as your product meets our Guidelines, there’s two ways you can post.
- Are you a Chooice Member?
Legend. You can post as often as you like – as long as you only link to your Chooice store. It’s all covered in your $5 monthly membership fee! Sign up right here.
- Wanna post with a link to a different website?
Go for it! It costs just $10, and means you can promote your business, and your own website, to over 549,000+ potential buyers. And all you need to do is fill out this form.
I need help setting up my store
No worries! Chat with our community and check out the easy-as tutorials on our vendor-only Facebook page: Chooice Vendor Academy. If you can’t find an answer there, get in touch with us at email@example.com.
Please allow us 72 hours to get back to you! There’s only 2 of us, and we’re doing our best to keep up.
Where can I find the vendor Terms & Conditions?